Unscratch The Surface, Inc – Mobile Scratched Glass Repair | Glass Graffiti Removal + Restoration Company – Free Estimates (Los Angeles, CA) + Nationwide Service
March 3, 2011 – Established in 2005 as a construction glass scratch repair side business. However, we soon quickly grew after we continued to develop our tools and process and became faster, neater and reduced any distortion from minimal to none on certain resurfacing jobs, glass graffiti removal, depending on severity of damage. Now, the only dust free scratched glass repair service in the Los Angeles, Ca area. Protect yourself, family and co-workers from silicosis causing airborne glass dust. Most new glass restoration companies are using dry grinding systems which create extremely harmful glass dust which does cause cancer and silicosis. Make sure they are going to perform the scratched glass repairs completely dustless or dust free. You do not want to be exposed to this glass dust. Even diamond scratched graffiti damage can have an acceptable amount of minor distortion if done properly. Anyone who claims they can do deep graffiti removal repairs without any distortion is stretching the truth. Most repairs that we have examined from other “scratched glass repair” experts have many flaws. Here are a few things to look for when examining your scratched glass repair to make sure you got a good job :
- When examining a completed glass scratch repair, especially complete glass resurfacing jobs, make sure you look up into the repaired area when there is adequate sunlight. You will most likely notice a criss crossed pattern of fine scratches. Other systems rarely spend the time needed to remove these nor do their methods remove these in a timely manner. They are caused either from the grinding process or most likely from the “pre-polish” phase which was either done too long or too fast. You also will probably notice haze and cloudiness. This is especially important if the glass is in your home.
- Distortion will be more apparent in glass graffiti removal jobs. To check for distortion, look thru the glass at about a 45 degree angle. If you can see waviness at a 45 degree angle, it’s not a very good repair. If you see waviness of distortion looking straight through the glass, well, it’s pretty much a terrible repair. Your glass is basically ruined. The original scratches in your glass would have been less visible from 20 feet than the waviness and distortion would be.
- If your windows gets afternoon, early morning sun, or filtered sunlight, check the repairs in this type of lighting. This lighting shows up haze and swirls especially well. This is especially bad if this is a home that needed window scratch removal. Many window scratch repair companies will show off their repairs in the best lighting, rarely direct or low in the sky lighting. However, lighting changes thru the day. Make sure you check your windows for quality of repairs from different angles and under the previously mentioned lighting types.
- Most companies will try and show that there is no distortion from less than 3 feet away. However, distortion is much more noticeable from 10+ feet away. Make sure to check your scratched glass repairs from a good distance away. Distortion in glass is a tricky thing to remove completely. It is virtually impossible to know if you’re looking at a high spot or a low spot. Usually the best thing that can be done at this point is to minimize the severity of the distortion. We say, better to not put distortion in the glass at all!
We have been doing this for over 5 years now. We actually enjoy it. We enjoy helping people utilizing a skill that was virtually unknown before we started fixing badly scratched glass back in 2005. Before that, only very fine scratches were able to be removed from glass. Even then, it was a slow, noisy, and tedious process. Additionally, we don’t have to inflate the truth about what we can accomplish, or even about how many repairs we have completed, as one company we know of does. We have a commendable track record, many satisfied clients. We have performed scratched glass repairs in some of the nicest homes I have ever had the pleasure to step foot in. We have restored glass in windows that had breath taking views of the ocean in Laguna Beach, CA, the Rocky Mountains in Denver, Colorado, spectacular view of downtown Pittsburgh, PA, million dollar condos with views of the Chicago skyline, 25 year old hard water damaged yacht glass, 7000 sq. ft. complete glass resurfacing on a convention center in Biloxi, MS, and even complete glass restoration for high dollar classic cars (latest was a 2008 Lamborghini scratched windshield resurfacing) and just normal everyday scratched windows and glass doors for just very average people.
Therefore, if you find one scratch in one window (in Southern California!), call us. We will give you a great result, friendly service, and at a fair price. Some companies take advantage of the damaged glass situation and try to “gouge” customers since they know they basically have only two choices; leave the damaged glass or pay 50% of the replacement cost to repair it. We don’t condone this type of behavior. We have done some glass graffiti repairs that actually cost less than 5% of what it would have cost to replace the glass. The reasons we can be so affordable and competitively priced are the following. First of all, we make 95% of all the equipment we use. We are engineers at heart and have routinely figured out ways to perform scratched glass repair more and more quickly. Everyone else is just “using tools”. While the others are getting good at “using tools” we developed 5 years ago, we have been honing our skills and improving the process. Whatever the situation calls for, we have adapted. If we’re working in a beautiful home, we can work extremely neatly. If the scratches are severe and deep, as in glass graffiti, we have tools now that allow us to grind the damage out evenly and much faster than anyone out there. Plus we have adjusted our polishing method also to be both faster and neater, which everyone seems to appreciate.
So, why are we writing this article? Honestly, it’s not for more exposure on the internet. We rank on page 1 of Google for over 100 keywords, top 5 for 50 of those. We get plenty of traffic and plenty of business. We’re currently in Houston, TX looking at a 6700 sq. ft. laminated glass curtain wall with lots and lots of scratches. We came and did our demo at our own cost after the local company put significant distortion in about 9 sq. ft. of very expensive glass. We’re not going to mention their name or the system they used because it doesn’t matter. What matters is this. We have seen a very disturbing trend over the last year or so. Unfortunately, there really aren’t any internet “police” and people can say whatever they want. They can make claims that are untrue without any real recourse. We have, more times than I can remember, (actually, about 12) found pictures from jobs we have performed, displayed on other upstart companies website.
Anyway, we just want people to be educated about this process and to make smart decisions when it comes to scratched glass repair. All scratched glass repair companies are not they same. Many, and I mean many, will make claims that they can do things they have only “read” about on the internet. Make sure to speak to their references. Do a little extra homework. Make sure they actually have sufficient experience before you let anyone touch your glass. Check their references and get everything they promise in writing. Make sure you check their “demo” thoroughly. If their demo is sub par, what will the actual work look like? Because think about it, their demo is their best stuff!
We do hope this article will assist you and educate you in the relatively new field of scratched glass repair. We do offer advice on how fix some smaller jobs or even the occasional windshield scratch repair. Most of the car glass we repair is for high end classic car restorations. Feel free to call us if you have any other scratched glass questions. We’d love to help. We’re a small company that can handle big jobs all over the US and have the track record to support our claims. We haven’t lost that personal touch with our clients. We remember that ultimately, we’re still dealing with people and we perform this service because we enjoy providing people in a tough situation an affordable way out of their predicament. Plus we are able to provide for ourselves and our families in the process. Thanks for taking the time to educate yourself on the subtleties of Scratched Glass Repair and Glass Restoration. And of course, we do hope this article will assist you in your decision when choosing a professional glass restoration company. Not all who claim they are “experts” actually are.
“When Your View Matters – Call Unscratch the Surface”
Based in Los Angeles, CA – Free Estimates – Service Nationwide – Since 2005