Posts Tagged ‘scratched glass’

Widespread glass scratches – 5 ways to guarantee a successful glass resurfacing project

Monday, February 18th, 2013

When the subject of glass scratch removal/repair comes up, most people think
somewhere along the lines of the following:

 

“If you can feel the scratch with your fingernail (or your fingernail gets hung up in the scratch), it’s too deep to polish out.”

Glass scratch removal will make the glass distorted and wavy looking.”

“The scratches are mostly gone but now the glass looks hazy, lacks it’s original luster, and when I look up into the light, there are swirls everywhere!”

whole window glass scratch removal

Many think flawless glass scratch removal is impossible! For 99.9% out there, it is!

These statements were both fairly accurate up until a few years ago.  Now, there are many new companies that have acquired some ingenious new tools designed to remove scratches from glass.  However, just as possessing even the finest golf clubs does not necessarily make one a great golfer, neither does a person with the best glass scratch removal equipment possess the skill to flawlessly remove scratches from your glass windows or doors, restoring your view to the outdoors.  Here are five things to look for when seeking a company that claims they can fix scratched glass.

1)  How long have they been working on glass?  There is no substitute for time and experience. Always find the glass repair company with the most experience in the field. It’s one thing to go thru a day or two of training and quite another to have real “in the field” experience.  So ask them how long have they been working on glass scratch removal. There is a new “glass fix” US company that makes all kinds of claims of performing jobs all over the world.  100% lie!  Check their track record.  CALL their references!  This one company actually told me their testimonials are fake but they have them for tricking google and the search engines.  Very unethical company, regardless of how good their marketing is.  There is no substitute for experience.

2)  Have they ever performed this specific type of glass restoration?  There are many different types of glass, both in strength and hardness, tempered and annealed, laminated, etc.  If they seem to be stressing that the glass might break or it may have some distortion, quickly send them on their way and do not let them “experiment on your expensive windows!

3) Ask them if you, the client can pick out an area that you would like to see a demo of their work.  Most glass scratch removal companies will look for a few tricks to make their demo appear better than it really is.  Make sure the area gets sun at about a 60 degree angle or else some overhead lighting by the scratched area.  This will show up any incomplete polishing, a common problem with most glass scratch companies.  Also, find the heaviest scratches to really see if they are worth hiring.  And dismiss them if they tell you it’s impossible to remove scratches that are within an inch of the edge of the frame.  Also a sign of an unqualified scratched glass guy!

4)  Ask to see not only written referrals but also actual pictures of them or their company actually working on specific glass scratch removal projects.  Another trick some companies are using is to post different types of repairs, such as, sliding door glass resurfacing or conference table resurfacing or claiming they can flawlessly restore doors or windows with an amazing view without leaving distortion, swirls or haze, yet they have never performed this even one time!  Sounds outrageous?  We have seen it many times.

5)  Ask them if they can guarantee not only no distortion, but can they guarantee “no haze, no swirls and no distortion” under all lighting conditions and also from all angles.  You never know when you may be looking out your window or from where so the glass scratch removal must be perfect from all possible views.  Sadly many cannot deliver or will again make some excuses such as, “that’s the best that it’s going to look”.  If you hear anything like these words, send them away, quickly!  And please make sure they will guarantee to REPLACE the window if they cause noticeable distortion.  We have seen a company from Orange County, Dana Point, California actually RUIN a window with distortion and REFUSED to replace the $3000.00 piece of glass.  Please call us for the name of the company, although they change their name often.  We have cleaned up a handful of their jobs already.

There are other probing questions you can ask a glass scratch removal company but these are good to start with to determine if you truly have found a glass restoration service that will make your glass look like it did before it was ever scratched.  Expect flawless glass scratch removal because it is definitely attainable.

“When Your View Matters – Call Unscratch the Surface, Inc”

888-986-7272

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Protected: Scratched Glass Resurface 1000 sq. ft. Curtain Wall – Apple Yonkers NY

Monday, July 16th, 2012

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Scratched Glass Restoration – Dawson Cole Fine Art – Carmel, CA

Thursday, April 26th, 2012

April 02, 2012 – Glass restoration project at the Dawson Cole Fine Art Gallery in Carmel.  With a $350,000.00 Richard MacDonald life size sculpture on the inside of the scratched tempered windows, it’s understandable why they wanted the glass to be scratch free, without distortion, swirls or haze!  When the “Glass Guru of Monterey” came to examine these very expensive and large arched tempered windows, they were sure the scratches were too severe to be quickly and effectively polished out.  However, when the Art Gallery called us and described the damage, we had a fairly strong feeling that the glass scratches could quickly and easily be polished out (and for about 20% of what it would have cost to replace!).  Carmel, CA is one of the most beautiful places I have ever been to.

These scratches were completely removed, leaving the glass highly polished without any swirls, haze or distortion, even with overhead halogen lighting and sunlight on the glass most of the day. There are many companies now claiming to be able to resurface and restore glass.  Most of them can improve the glass, removing the scratches but leaving haze and swirls when seen in the correct light.  If there are swirls and haze in the glass, the surface is not smooth and with be more susceptible to further hazing, hard water staining and corrosion.  This is why it’s vital to make sure when glass is abraded, it also needs to be fully restored by high speed polishing with the right polishing formula.  We developed the only system that really works, both quickly and neatly.  We have been incorporating our own vacuum system for months now to keep the dust out of the air and out of peoples lungs.  If your glass restoration company is not equipped with some sort of vacuum or suction device to extract the glass dust from your surroundings, you can be at risk.

We specialize in “extremely high quality” glass restoration and we have the track record to prove it.  We have upcoming projects in New York City, and Kiel, Germany.  Both have had demo’s performed and both decided it was best to bring Unscratch the Surface in to perform the scratched glass restoration flawlessly and quickly.  We are always here to assist other scratched glass companies so please feel free to contact us if you are reading this.  We have procedures in place to assist in large or high end glass repair projects that will assure they are done quickly, neatly, and as close to a flawless polished finish as is humanly possible.

If you find you glass, of any type, tempered or annealed, laminated or bulletproof, dining table or conference table, we deliver the best results, guaranteed.  And chances are very good, that we can do it for less than a local company. Our process is proprietary.  There are no other scratched glass repair companies that possess our technology.  This is why we are the fastest and the best.  Feel free to contact us and inquire as to how we can save your glass.  We’ll save your glass, your time, and your money.  “When Your View Matters – Call Unscratch The Surface!”  888-986-7272

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Nationwide Volume Glass Restoration Projects | Oversell – We’ll Deliver!

Friday, March 30th, 2012

Glass Restoration Assistance – Help on Glass Resurfacing Projects is Here

Expert Assistance and Training on Glass Resurfacing Projects From the Developer of the Process – Now
Available

When you come across volume glass restoration (widespread glass
scratches  on tempered safety or laminated glass), no one has more experience than
Unscratch the Surface, Inc.  Whether you find large glass graffiti removal
project or thousands of square feet of scratched glass on some
commercial building, they have been at it the longest.  And since U.T.S.
has developed the tools for the scratched glass restoration process, they
are able to adapt and adjust as the situation presents itself.  All
glass repair jobs are not always the same.  Some differences may be things like,
glass type, tempered, annealed, or laminated, proximity of scratches to the frame, access, amount or iron in
glass or other additives in glass, accessibility to the scratched
glass
surface, how deep the scratches are, what is the sun
exposure and view through the glass, and so on.  All these factors have a
direct bearing on how to address the scratched glass restoration

Large Glass Restoration Project Houston TX

Houston TX Glass Restoration – McKinney Street

project.  Removing glass graffiti without distortion, swirls, or haze from a  laundromat window may not be
as critical as flawlessly resurfacing 6’x10′ windows overlooking Balboa Island in
Newport Beach, California that also happen to have a sunny exposure most of the
day.  Let’s be honest, if the glass never gets direct sunlight, is surrounded by trees,  or has
no overhead lighting, it does not have to be perfect.  Since we started the glass restoration revolution in 2005 when we
were collaborating with GlassRenu, there have been hundreds of new glass
restoration companies that have joined the scratched glass repair
game.  Most have developed their skills using the tools we designed 5 years ago.                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Their proficiency has almost always been in regard to the most obvious                                                                                                                                                                                                                                                                                                                     and least sensitive when it comes to flawless scratch removal, glass
graffiti
damage.   However,  just as the amateur golfer will not see any significant
improvement in his score even if he has the same equipment as the
pro’s, so goes the skill of the vast majority of glass restoration
technicians out in the field today.  This is supported by something we
have been experiencing more often in the past 6 months.  We have been
receiving calls from other scratched glass repair companies to
either assist them or just subcontract the jobs from them.  The reason
being, that the jobs they had been contacted on were either too large
or required flawless glass resurfacing (no swirls or haze) and they just weren’t able
to accomplish the task at hand in a reasonable and affordable amount of
time.  On one occasion, we went to a hotel project that another company
had already completed but upon inspection from the ground floor, many
areas where scratches were removed from the glass, there was still much
haze and swirls visible from the ground (of this eight story hotel).
They had their best guy attempt to rectify the problem but after 2
days, he was unable to restore the glass to the satisfaction of the
contractor.  That’s when they called Unscratch The Surface.

We are now eager to offer assistance to others in the scratched glass
restoration field.  We have now gladly performed this service for 4
different southern California glass repair companies plus a few in

Reflective glass restoration project Orange County CA

Orange County, CA – Reflective Glass Bldg Restoration

other areas (Chicago, Illinois – San Jose, California and a few for                                                                                                                                                                                                                                                                                                                                                                                                                   “glass resurfacing” in Austin, Texas).  We have also been contacted to do a glass resurfacing job in
Hamburg, Germany – Panama City, Panama and also been contacted by
companies in South Africa and Australia to train and license our
technology.  Seeing how this trend has been developing, we have decided
to offer this assistance to all other glass scratch removal
companies.  Please feel free to contact us for further information.  In
some cases, we have just sub contracted the jobs from other companies,
giving them basically a finders fee for referring the scratched
glass resurfacing project to Unscratch the Surface.  This seems to
be the simplest, least complicated way to do it.

Since we are only involved in glass restoration and glass
resurfacing, this is where we are always focused on improving.  We
don’t do window cleaning, like many other new to the game glass restoration
companies.  Therefore we have the time to really focus our energies to
be the best and fastest at what we do best, scratched glass
repair.  We are constantly working on research and development.  Since almost every glass scratch repair job is different or
unique in it’s own way, experience in the scratched glass industry
really does amount for quite a bit.  This is why it’s so important to
make sure when you find a company that makes claims about their work,
that they also at least have some evidence to support their claims.
This would explain why we have so many new companies copying pictures
from our website and illegally posting them on their own, to appear as
if they too have experience.  Some companies have actually gone as far as to                                                                                                                                                                                                                                                                                                              post pictures with the founder of U.T.S., Rick Evans in the picture, without                                                                                                                                                                                                                                                                                                               realizing he is the owner of the company!    So if a company boasts of having years of
glass restoration experience and yet doesn’t have any or very many
pictures of their company actually working on a scratched glass
project, beware!  We have heard and read many bogus claims from many
new glass restoration companies and some have actually admitted to not
having done a single resurfacing job yet they claim that they can do it
better, faster, and cheaper than us!  If you’re one of those companies
and you’re reading this, don’t take chances, just call us and we will
help you get the damaged glass restored without you having to damage
your reputation or lie to your customer.

Flawless glass restoration

Laguna Beach Glass Restoration – Sunset and Ocean View

We have more experience than any other glass restoration company out
there.  We have the track record to prove it.  We’re always developing
better, faster, and neater ways to remove scratches from all glass
surfaces, not just storefront windows or flat glass.  Don’t miss out on
easy money. Start collaborating with Unscratch the Surface, Inc. on all
those large, high end scratched glass restoration projects.  It’s a
win-win for all involved.

Contact us at 888-986-7272 or info@UnscratchTheSurface.com

Glass Restoration Services available in Austin, TX, Houston, TX, Los Angeles, CA, San Francisco, CA, San Jose, CA, San Diego, CA, Miami, FL

 

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Dining, Conference + Large Glass Tables – We Fix Scratches + Resurface the Glass – Unscratch the Surface, Inc. Flawless Glass Restoration

Tuesday, January 17th, 2012

All Glass Tables will Become Scratched in Time – We have the affordable glass restoration solution in Southern California

If you have an expensive beveled dining room glass table or large conference table, chances are these will have scratches in a short time unless extreme caution is taken.  Even then, it is almost inevitable that scratches will be discovered.  The good news is,  as one of the only effective scratched glass repair companies able to completely resurface your glass table, without any swirls, haze or distortion, we can restore that glass table top to like new condition in less time than anyone.

Here are some scratched glass table tops we have completely and safely restored to perfection.

Coming very soon – Just resurfaced a very badly scratched glass kitchen table top for a very high profile producer in Brentwood, CA.  Pictures to follow.  You won’t believe your eyes!

 

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Scratched Tempered Glass Resurfacing – Lexus Dealer – San Diego

Sunday, November 13th, 2011

Tempered Glass – Resurfacing Large Scratched Glass Panels

Here’s another fabricating debris repair job we did in Escondido, CA, near San Diego, CA.  This was a huge project where they found quite a few areas of bad tempered scratched glass that got scratched when the window cleaners came through and scraped the glass during construction cleanup.  It’s hard to determine if it was carelessness on the window cleaners part or just fabricating debris.  Either way, we were able to completely resurface the damaged and scratched glass areas, restoring the glass to perfect clarity again, and without leaving any distortion.  While many other scratched glass companies are claiming they can do this, again, we were called in to actually do the glass restoration, even though there are companies much closer than we are.  If you have a large area of glass with scratches, especially tempered glass, please make sure that you have us or another company perform at least a 10-12 square foot area of glass resurfacing that will get afternoon sun.  This will really show the true quality of someones glass resurfacing skills.  Check and see how long it takes them to completely restore the glass back to clear.  10-12 square feet should take an hour or less.  You don’t want some company taking up residence in your business, commercial project or custom home!  You want them to get in, get out.  These are just some things to look for when seeking out a scratched glass repair company or Window Replacement Fort Collins.

Scratched Glass Repair Professionals – Glass Restoration Experts

We have done our homework and there aren’t any other companies that can equal our speed, neatness and quality.  We stand behind that statement and have proven it many times over now.  We’re not the cheapest but we guarantee we will save you around 70% over replacing the scratched glass on most  resurfacing projects.  We are the best at what we do, which is restore scratched glass to look like new glass without any scratches, haze, cloudiness, or distortion – guaranteed!  Here are some pictures of the project we recently completed in Escondido, CA.  If you need someone to remove graffiti from your glass, there are many companies capable of doing this adequately.  However, I would recommend someone who is using the glass repair tools that I designed.  Call us if you need someone in your area to remove graffiti from your storefront glass.  You definitely don’t want distortion in your glass.  That will be much more noticeable than the scratches.  You might be able to see the scratches from 15 feet away but a bad glass graffiti repair is visible from 100 yards away!

 


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Glass Restoration – At Famous Landmark Hotel – Anaheim, CA

Friday, October 28th, 2011

Scratched glass makes people very unhappy, especially if it’s in beautiful Anaheim, CA. Here are a few pictures illustrating what we were repairing.  The glass had been previously partially repaired but we were called in to complete the  scratched glass repair and resurface scratched window glass.  There was some haze and swirls which can happen in poor lighting conditions or from not being able to view the glass scratch repairs from multiple angles.  Even when we were working on it, many times, the repaired areas looked 100% complete but when viewed from the ground and looking up into the sunlight, some areas of haziness could still be located.   This experience shows that glass restoration is definitely a combination of art and skill.  Different tools are designed for optimum results for different scratched glass scenarios.  We just happen to have a much larger variety of tools for removing scratches in glass.

When Your View Matters – Call Unscratch the Surface!”

888-986-7272  805-295-9020

 

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When glass gets scratched, windows need resurfacing, not replacing! – Riverhead, NY

Friday, July 1st, 2011

Even expensive glass gets scratched – Professional restoration, not replacement is the solution

This exclusive golf and country club in Riverhead,  N.Y. near The Hamptons in eastern Long Island, N.Y. caters to the rich and famous.  They boast a beautiful golf course which I had the privilege of playing at and it was spectacular.  However, they too discovered a common problem in the construction and glass industry, scratched glass problems.   They went with the most expensive glass and windows, which was also the best that money could buy.  Yet, still, because of careless window washers, hundreds of these windows have become severely scratched.  We did a demo and are now working out the logistics of the best way and time to perform the repairs with the least amount of disruption to the members of this exclusive golf club, since many of the damaged windows are in the public areas.  Therefore, distortion absolutely could not be an issue.   Many of the scratched windows have amazing views of Long Island Sound.  We happened to be there on one of the nicest days of the year and it was simply breathtaking!  Looking forward to returning for this amazing scratched glass repair project.

“When Your View Matters – Go With The Best”

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Million Dollar View – Ruined by Scratched Glass | Laguna Beach, CA

Wednesday, February 16th, 2011

This house was truly impressive with it’s massive windows and stunning ocean and mountain views from high above Laguna Beach, CA.  The residents were extremely nice also.  We managed to repair 26 fairly large scratched tempered windows in 3 days.  However, we had a new guy who was scared to attempt any glass scratch removal.  Too much pressure and no room for error on this one.  So one person managed to remove all the glass scratches, then proceeded to polish the scratched glass.  The new guy, Evan, handled all the cleanup and did quite a bit of assisting but no grinding and no polishing on this one.  He just wasn’t ready yet.  What was interesting about this job was a scratched glass repair company from Orange County, CA,  I believe, also was bidding this job.   It really illustrated just how far ahead we are when it comes to the competition out there.  Now, I’m not at all implying the other glass restoration company couldn’t have completed this job with similar results.  The amazing part was how much they charged, but also how many men they were going to need and how many days.  Now remember,  ONE man did ALL the grinding and polishing in 3 days.  The other company guessed they would need 4 men and take 3 days!  After we started the job we were informed that this other company from Orange County was going to charge DOUBLE what we had charged!  And we gave a price without even having any idea what the other company charged.   We don’t price match or try and beat others prices for one simple reason.  We have yet to find anyone who can match our speed or quality, so why should we match their price??!!  Apples and Oranges!

Anyway, it’s a beautiful house in a beautiful area. The sunsets would sink into the silhouette of Catalina Island, it was amazing.  The majority of the really bad scratched glass was also in the windows with the awesome views.  Distortion was not an option.  There were 2 or 3 other glass guys who attempted to remove a few scratches but gave up and determined they were too deep and there were way too many of them.   We did not subscribe to their point of view!

Here is a quote from the owner of the property I received in an email two days after we finished, ”

“Hey Rick! My windows look so good! The architect stopped by with his students and was in awe. Thanks for being so careful and doing such a wonderful job!”

It’s hearing things like that from satisfied clients that make this work truly rewarding.  It’s nice to be appreciated for a job well done.  It’s about more than just making money.  It’s about helping people solve, what seems to many, to be a problem with no realistic solution other than to replace all the scratched windows and that’s just not a financially realistic possibility many times.  And when you do a job for appreciative people, and get to enjoy the amazing views for three days, it really makes for an enjoyable time.  Work doesn’t seem so hard under those circumstances.  Hope you enjoy the pictures as much as we did experiencing the views live.  We also hope you’ll call us if you ever encounter any scratched glass fiasco’s.  All we can promise is that you’ll get an excellent job at a truly affordable and reasonable price, completed faster than any other company is capable of.  What you won’t get is, distortion, haze, or swirls – even in late afternoon sun – guaranteed!  So remember, “When Your View Matters – Call Unscratch the Surface!”

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High Profile San Diego Restaurant Glass Tagged with Graffiti – San Diego, CA

Sunday, February 6th, 2011

When someone scratched glass graffiti into 7 windows at “Searsucker” Restaurant in the Gaslight District in historical San Diego, CA they called the glass restoration company with more experience than any scratched glass repair company in Southern California,  they called Unscratch the Surface, Inc. Los Angeles.  We drove the 178 miles on Saturday morning the day before the Superbowl since Searsucker would be closed until 5:00 pm.  Although some of the scratches in the glass were extremely deep, we were testing out some new abrasives and polishing pads and compounds which were amazingly faster than we had experienced before.  Just when we thought we had everything all “dialed in”, we made some huge leaps forward and improved the most sought after scratched glass repair system known to man!  We are keeping pace with the latest technology, never resting on our laurels, or anybody else’s laurels!  Always striving to stay ahead of the back when it comes to scratched glass repair,  It appears we just lunged ahead of the pack again.  We actually performed a very deep diamond scratched graffiti repair of about 6 sq. ft. in about 30 minutes, complete!  Even thought the glass scratches were extremely deep, there was little to no discernible distortion.  One of the biggest advances we have made has to do with the fact that we are currently producing our own custom backing pads.  The density of the backing pads can either cause the pads to vibrate and bounce,  causing deep swirls, haze, and distortion.  We actually created a unique dual density pad that gives our technicians both amazing “feel” while the work but also allows them to get amazingly fast results.  After talking to a few other scratched glass guys out there, we found out that we are about twice as fast as most glass scratch repair companies out there.  When it comes to large glass resurfacing projects, we are currently able to resurface scratched glass between 3 and 5 times as fast as other scratched glass companies.  I didn’t think it was possible to improve on our system but we did.

Therefore, we hope that if you ever find scratched windows or storefront glass in need of glass graffiti removal or just plain old scratched glass repair, that you will do as Searsucker Restaurant in San Diego, CA did, remembering that, “When Your View Matters – Call Unscratch the Surface, Inc.”

P.S. Unfortunately, we inadvertently deleted the pictures of the repairs before we were able to upload them on to the website.  Sorry.

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