Posts Tagged ‘glass scratch removal’

Widespread glass scratches – 5 ways to guarantee a successful glass resurfacing project

Monday, February 18th, 2013

When the subject of glass scratch removal/repair comes up, most people think
somewhere along the lines of the following:

 

“If you can feel the scratch with your fingernail (or your fingernail gets hung up in the scratch), it’s too deep to polish out.”

Glass scratch removal will make the glass distorted and wavy looking.”

“The scratches are mostly gone but now the glass looks hazy, lacks it’s original luster, and when I look up into the light, there are swirls everywhere!”

whole window glass scratch removal

Many think flawless glass scratch removal is impossible! For 99.9% out there, it is!

These statements were both fairly accurate up until a few years ago.  Now, there are many new companies that have acquired some ingenious new tools designed to remove scratches from glass.  However, just as possessing even the finest golf clubs does not necessarily make one a great golfer, neither does a person with the best glass scratch removal equipment possess the skill to flawlessly remove scratches from your glass windows or doors, restoring your view to the outdoors.  Here are five things to look for when seeking a company that claims they can fix scratched glass.

1)  How long have they been working on glass?  There is no substitute for time and experience. Always find the glass repair company with the most experience in the field. It’s one thing to go thru a day or two of training and quite another to have real “in the field” experience.  So ask them how long have they been working on glass scratch removal. There is a new “glass fix” US company that makes all kinds of claims of performing jobs all over the world.  100% lie!  Check their track record.  CALL their references!  This one company actually told me their testimonials are fake but they have them for tricking google and the search engines.  Very unethical company, regardless of how good their marketing is.  There is no substitute for experience.

2)  Have they ever performed this specific type of glass restoration?  There are many different types of glass, both in strength and hardness, tempered and annealed, laminated, etc.  If they seem to be stressing that the glass might break or it may have some distortion, quickly send them on their way and do not let them “experiment on your expensive windows!

3) Ask them if you, the client can pick out an area that you would like to see a demo of their work.  Most glass scratch removal companies will look for a few tricks to make their demo appear better than it really is.  Make sure the area gets sun at about a 60 degree angle or else some overhead lighting by the scratched area.  This will show up any incomplete polishing, a common problem with most glass scratch companies.  Also, find the heaviest scratches to really see if they are worth hiring.  And dismiss them if they tell you it’s impossible to remove scratches that are within an inch of the edge of the frame.  Also a sign of an unqualified scratched glass guy!

4)  Ask to see not only written referrals but also actual pictures of them or their company actually working on specific glass scratch removal projects.  Another trick some companies are using is to post different types of repairs, such as, sliding door glass resurfacing or conference table resurfacing or claiming they can flawlessly restore doors or windows with an amazing view without leaving distortion, swirls or haze, yet they have never performed this even one time!  Sounds outrageous?  We have seen it many times.

5)  Ask them if they can guarantee not only no distortion, but can they guarantee “no haze, no swirls and no distortion” under all lighting conditions and also from all angles.  You never know when you may be looking out your window or from where so the glass scratch removal must be perfect from all possible views.  Sadly many cannot deliver or will again make some excuses such as, “that’s the best that it’s going to look”.  If you hear anything like these words, send them away, quickly!  And please make sure they will guarantee to REPLACE the window if they cause noticeable distortion.  We have seen a company from Orange County, Dana Point, California actually RUIN a window with distortion and REFUSED to replace the $3000.00 piece of glass.  Please call us for the name of the company, although they change their name often.  We have cleaned up a handful of their jobs already.

There are other probing questions you can ask a glass scratch removal company but these are good to start with to determine if you truly have found a glass restoration service that will make your glass look like it did before it was ever scratched.  Expect flawless glass scratch removal because it is definitely attainable.

“When Your View Matters – Call Unscratch the Surface, Inc”

888-986-7272

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Protected: Scratched Glass Resurface 1000 sq. ft. Curtain Wall – Apple Yonkers NY

Monday, July 16th, 2012

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Dining, Conference + Large Glass Tables – We Fix Scratches + Resurface the Glass – Unscratch the Surface, Inc. Flawless Glass Restoration

Tuesday, January 17th, 2012

All Glass Tables will Become Scratched in Time – We have the affordable glass restoration solution in Southern California

If you have an expensive beveled dining room glass table or large conference table, chances are these will have scratches in a short time unless extreme caution is taken.  Even then, it is almost inevitable that scratches will be discovered.  The good news is,  as one of the only effective scratched glass repair companies able to completely resurface your glass table, without any swirls, haze or distortion, we can restore that glass table top to like new condition in less time than anyone.

Here are some scratched glass table tops we have completely and safely restored to perfection.

Coming very soon – Just resurfaced a very badly scratched glass kitchen table top for a very high profile producer in Brentwood, CA.  Pictures to follow.  You won’t believe your eyes!

 

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Scratched Tempered Glass Resurfacing – Lexus Dealer – San Diego

Sunday, November 13th, 2011

Tempered Glass – Resurfacing Large Scratched Glass Panels

Here’s another fabricating debris repair job we did in Escondido, CA, near San Diego, CA.  This was a huge project where they found quite a few areas of bad tempered scratched glass that got scratched when the window cleaners came through and scraped the glass during construction cleanup.  It’s hard to determine if it was carelessness on the window cleaners part or just fabricating debris.  Either way, we were able to completely resurface the damaged and scratched glass areas, restoring the glass to perfect clarity again, and without leaving any distortion.  While many other scratched glass companies are claiming they can do this, again, we were called in to actually do the glass restoration, even though there are companies much closer than we are.  If you have a large area of glass with scratches, especially tempered glass, please make sure that you have us or another company perform at least a 10-12 square foot area of glass resurfacing that will get afternoon sun.  This will really show the true quality of someones glass resurfacing skills.  Check and see how long it takes them to completely restore the glass back to clear.  10-12 square feet should take an hour or less.  You don’t want some company taking up residence in your business, commercial project or custom home!  You want them to get in, get out.  These are just some things to look for when seeking out a scratched glass repair company or Window Replacement Fort Collins.

Scratched Glass Repair Professionals – Glass Restoration Experts

We have done our homework and there aren’t any other companies that can equal our speed, neatness and quality.  We stand behind that statement and have proven it many times over now.  We’re not the cheapest but we guarantee we will save you around 70% over replacing the scratched glass on most  resurfacing projects.  We are the best at what we do, which is restore scratched glass to look like new glass without any scratches, haze, cloudiness, or distortion – guaranteed!  Here are some pictures of the project we recently completed in Escondido, CA.  If you need someone to remove graffiti from your glass, there are many companies capable of doing this adequately.  However, I would recommend someone who is using the glass repair tools that I designed.  Call us if you need someone in your area to remove graffiti from your storefront glass.  You definitely don’t want distortion in your glass.  That will be much more noticeable than the scratches.  You might be able to see the scratches from 15 feet away but a bad glass graffiti repair is visible from 100 yards away!

 


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Glass Restoration – Orange County – CA – Bulgari – South Coast Plaza

Thursday, November 10th, 2011

When Bulgari of South Coast Plaza in Orange County CA needed glass restoration, they found Unscratch the Surface!

What happened was, when the vinyl displays were getting trimmed in the storefront windows and display cases, they needed to be trimmed with a sort of scalloped edge.  Apparently one of the blades acted just like a glass cutter and really gouged the glass pretty deeply…everywhere!  They had another company come look at the glass and of course they wanted to replace the scratched glass!  We traveled down to beautiful Orange County, CA to check out the scratched glass and access the damage.  It was surprisingly scratched worse than we even imagined.  This wasn’t glass graffiti damage, it was just accidental glass scratches from a film trimming blade.  The pictures don’t really do justice to how deep the scratches were in the glass.  They actually were as deep as some scratched glass graffiti repair jobs we’ve done in the past.  Of course, this job, being a very expensive storefront, with bulletproof glass, had to be as close to perfect as possible which meant, no distortion whatsoever, no swirls and no haze.  What made it even trickier was that there were many halogen lights overhead in the ceiling.  If the scratched glass repairs weren’t absolutely perfect, the swirls and haze would light up like …..they were lit up! Overhead lighting really shows up scratches and incompletely polished scratches in glass.  It did take longer than we expected but they did come out as the pictures do attest to.  What was funny was that we felt like we were on display in some sort of scratched glass repair zoo!  There must have been at least 25 people who just stopped right in front of the glass and just watched us grind and polish.  At first, it was a novelty, but after awhile…well, I felt like an animal on display!  Lots of little kids would tap on the glass and get my attention and wave.  That was cute actually but the people that just stopped and stood there and watched..that was interesting to say the least.  Bottom line, the scratched glass was flawless repaired, leaving no distortion, no swirls, no haze, and for a fraction of the price to replace that very expensive bulletproof storefront glass.  If you ever find yourself in need of glass restoration in storefront glass, custom home windows, yachts, classic car glass, or any other glass surface, call the experts in glass restoration, the company that started the glass restoration revolution, Unscratch The Surface, Inc – we’re here to help with your glass repair needs.  When your view matters – Call Unscratch The Surface. 888-986-7272

Scratched Glass Repair - Orange County CAScratched Glass Repair - Orange County CA 

 

 

 

 

 

 

 

Scratched Glass Repair - Orange County CAScratched Glass Repair - Orange County CA

 

 

 

 

 

 

 

Scratched Glass Repair - Orange County CAScratched Glass Repair - Orange County CA

 

 

 

 

 

 

 

Scratched Glass Repair - Orange County CAScratched Glass Repair - Orange County CA

 

 

 

 

 

 

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(50+) Scratched Window Resurfacing – Custom Home – Agoura Hills, CA

Monday, October 31st, 2011

“Windows and Doors, Meet scotchbrite pad”.  Now, scratch, rinse, repeat….49 more times!”

October 2011 – Glass Resurfacing is when over 75% of a piece of glass has scratches, usually from careless window cleaning or excessive fabricating debris.  Glass scratch removal or glass scratch repair is more of singular or smaller areas of scratched glass repair.  The vast majority of companies that fix scratched glass DO NOT and CANNOT resurface scratched glass.  The latest trend for our company personally is that we have been hired by our counterparts in glass restoration (not really competitors since they cannot effectively resurface scratched glass) to remove the haze and swirls they have left in some glass resurfacing jobs.  This only supports what we have been saying all along, that other glass restoration systems, or at least the ones we designed in the past are not designed for large area glass resurfacing.  We recently completely resurfaced a scratched tempered 3×6 tempered window in 38 minutes, from start to finish.  We are always striving to improve the speed, neatness and quality of our proprietary glass restoration system.

Here’s what we’re working on.  A beautiful home in Agoura Hills, Ca, just north of Los Angeles.  What apparently occurred took place on the interior glass.  The windows have interior wood trim stained and varnished.  What seems to have happened, since no one really knows, was that some stain and varnish seeped under the masking tape onto the glass surface of each window that was stained.  Normally, a simple razor blade could easily remove any stain, and spots on the glass.  Yet someone, apparently took a scotchbrite pad and proceeded to remove the excess stain and varnish from the “edges of the windows” but also much of the central areas of the windows too!  Anyone who has ever attempted scratched glass repair  knows that removing scratches from the edges is difficult at best.  There are about 30 French doors (tempered) but about 20 windows that are completely scratched that are NOT tempered which makes things extremely precarious.  Tempered glass is about 5 times stronger, not harder, than annealed glass which makes it much more resistant to breakage from heat or vibration, which occurs during glass resurfacing.  If all the windows that needed repairs were tempered, this would be an easy resurfacing job.  It’s approximately 500 sq. ft. of glass resurfacing.  So far, we’ve done 7 windows that were not tempered – no breakage!

Glass Resurfacing – What it is and what it isn’t

“Glass resurfacing” is a term that is getting thrown around the internet a lot these days.  Here’s what glass resurfacing is and what it actually means to us.  We use the term “glass resurfacing” when we “completely resurface”  or resurface 75% or more of a glass window or door.  We do not feel that doing a small section, less than 25% of a piece of glass, constitutes glass resurfacing.

Why do we bring this up?  Mainly because very few companies can effectively resurface an entire glass window or door.  Here’s what happens when most scratched glass companies attempt to resurface glass (here’s what you see when you look up into many other scratched glass repairs) .  So far, literally every window we have had to repair on this project was at least 80% resurfacing, plus, almost edge to edge, to about 1/4 and closer to the wood trim.  Impossible?  Not at all.  Time consuming? Yes.  Difficult?  Not really.   But only because we have tools specifically designed both for resurfacing but also for tight glass restoration “right up to the edge” .   Another glass repair company came and looked at the scratched glass and informed our client that ” the scratches could be removed but the windows will look wavy.”   The worst part is that we even hear that from people who claim to be able to perform “no distortion” scratched glass repair!  One more thing I forgot, many of these windows get late afternoon sun and the scratches really looked bad when the sun in on them.  If they are poorly resurfaced, you would still see haze and swirls like the picture linked to above.  So, if you need glass restoration  or resurfacing, make sure to check the “demo” window when the afternoon sun hits it and make sure you “look up into the light” to really examine the quality of the repair to make sure the glass has been thoroughly polished back to flawless clear condition.  Then call us!

Check out the scratched glass pictures.  We’ll put up more as we get them.

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When glass gets scratched, windows need resurfacing, not replacing! – Riverhead, NY

Friday, July 1st, 2011

Even expensive glass gets scratched – Professional restoration, not replacement is the solution

This exclusive golf and country club in Riverhead,  N.Y. near The Hamptons in eastern Long Island, N.Y. caters to the rich and famous.  They boast a beautiful golf course which I had the privilege of playing at and it was spectacular.  However, they too discovered a common problem in the construction and glass industry, scratched glass problems.   They went with the most expensive glass and windows, which was also the best that money could buy.  Yet, still, because of careless window washers, hundreds of these windows have become severely scratched.  We did a demo and are now working out the logistics of the best way and time to perform the repairs with the least amount of disruption to the members of this exclusive golf club, since many of the damaged windows are in the public areas.  Therefore, distortion absolutely could not be an issue.   Many of the scratched windows have amazing views of Long Island Sound.  We happened to be there on one of the nicest days of the year and it was simply breathtaking!  Looking forward to returning for this amazing scratched glass repair project.

“When Your View Matters – Go With The Best”

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Million Dollar View – Ruined by Scratched Glass | Laguna Beach, CA

Wednesday, February 16th, 2011

This house was truly impressive with it’s massive windows and stunning ocean and mountain views from high above Laguna Beach, CA.  The residents were extremely nice also.  We managed to repair 26 fairly large scratched tempered windows in 3 days.  However, we had a new guy who was scared to attempt any glass scratch removal.  Too much pressure and no room for error on this one.  So one person managed to remove all the glass scratches, then proceeded to polish the scratched glass.  The new guy, Evan, handled all the cleanup and did quite a bit of assisting but no grinding and no polishing on this one.  He just wasn’t ready yet.  What was interesting about this job was a scratched glass repair company from Orange County, CA,  I believe, also was bidding this job.   It really illustrated just how far ahead we are when it comes to the competition out there.  Now, I’m not at all implying the other glass restoration company couldn’t have completed this job with similar results.  The amazing part was how much they charged, but also how many men they were going to need and how many days.  Now remember,  ONE man did ALL the grinding and polishing in 3 days.  The other company guessed they would need 4 men and take 3 days!  After we started the job we were informed that this other company from Orange County was going to charge DOUBLE what we had charged!  And we gave a price without even having any idea what the other company charged.   We don’t price match or try and beat others prices for one simple reason.  We have yet to find anyone who can match our speed or quality, so why should we match their price??!!  Apples and Oranges!

Anyway, it’s a beautiful house in a beautiful area. The sunsets would sink into the silhouette of Catalina Island, it was amazing.  The majority of the really bad scratched glass was also in the windows with the awesome views.  Distortion was not an option.  There were 2 or 3 other glass guys who attempted to remove a few scratches but gave up and determined they were too deep and there were way too many of them.   We did not subscribe to their point of view!

Here is a quote from the owner of the property I received in an email two days after we finished, ”

“Hey Rick! My windows look so good! The architect stopped by with his students and was in awe. Thanks for being so careful and doing such a wonderful job!”

It’s hearing things like that from satisfied clients that make this work truly rewarding.  It’s nice to be appreciated for a job well done.  It’s about more than just making money.  It’s about helping people solve, what seems to many, to be a problem with no realistic solution other than to replace all the scratched windows and that’s just not a financially realistic possibility many times.  And when you do a job for appreciative people, and get to enjoy the amazing views for three days, it really makes for an enjoyable time.  Work doesn’t seem so hard under those circumstances.  Hope you enjoy the pictures as much as we did experiencing the views live.  We also hope you’ll call us if you ever encounter any scratched glass fiasco’s.  All we can promise is that you’ll get an excellent job at a truly affordable and reasonable price, completed faster than any other company is capable of.  What you won’t get is, distortion, haze, or swirls – even in late afternoon sun – guaranteed!  So remember, “When Your View Matters – Call Unscratch the Surface!”

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Scratched Tempered Glass Resurfacing – Pacific Palisades, CA

Monday, January 10th, 2011

“Scratched Glass Repair? – We ARE Scratched Glass Repair!”

This job looked like fabricating debris again.  These very large tempered windows were in need of some serious glass restoration!  They would catch the morning sun and the only words that came to mind while looking outside were, “scratched glass“!  The scratches were literally over the entire glass surface.  As you can see in the picture, we resurfaced almost the whole window/door.  They were approximately 48 sq. ft. each and there were seven of them.  We resurfaced around 350 sq. ft. in 2.5 days.  A little slower than usual but we had a new guy still learning.  Glass restoration on windows that get early morning/ late afternoon sun have very little room for error.  If not done flawlessly, there will be swirls and haze, only visible in the low light.  When the sun is overhead, the hazy windows might look fine.  We know of no other glass repair / restoration company able to accomplish this type of glass resurfacing that can match our results.  There is also no other scratched glass repair system that can perform at the speed and effectiveness of our specialized system.  We have made so many adaptations, adjustments, refinements, and improvements, that our glass repair system now truly stands alone on its own, with no competitor even close by.  To date, we have never lost a job out to a competitor.  We recently came to the conclusion that, we do not and will not get into a price war with any of our so called competitors.  The reason for this was simply stated.  Why should we match their price when they can’t match our quality?  The old adage has been proved true again and again, “You get what you pay for.”  So remember, “When Your View Matters – Call Unscratch the Surface!”  Often imitated – Never duplicated!

Glass Restoration Los Angeles – Google Maps page

“When Your View Matters – Call Unscratch the Surface”  – For All Your Scratched Glass Repair Solutions

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Scratched Glass – Large Window Resurfacing – Beverly Hills, CA

Monday, December 13th, 2010

Beverly Hills, CA – When a young CEO of an extremely popular health drink company discovers large areas of scratched glass all over his beautiful Beverly Hills home, he doesn’t freak out.  He contacts us.  “We are Unscratch the Surface, We ARE Scratched Glass Repair!”

There was approximately 1500 sq ft of damaged glass. The majority of the exterior had some kind of strange widespread fine scratching on the glass.  Some of these pieces of glass were 12′ high.  Some were only 7’x7′ Fleetwood doors that would all slide out of sight to open up the home to an exquisite view of the ocean in the distance.

Also discovered were deep scratches on the master shower.  This was quite an amazing shower, especially since you could see the outside view while in the shower!  Almost like being outside!  The scratches in the 1/2 inch tempered glass came out quickly and easily without any distortion whatsoever.

The exterior did have a few areas with significant pitting from either grinding or possibly cutting masonry.  This type of glass restoration is a little more difficult and time consuming but repairable nonetheless.  While we did not reach any solid conclusion about what really caused all the glass scratches, we were able to renew the glass to like new condition, thereby restoring the awesome view.

“When Your View Matters – Call Unscratch the Surface”

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