Posts Tagged ‘glass restoration’

Widespread glass scratches – 5 ways to guarantee a successful glass resurfacing project

Monday, February 18th, 2013

When the subject of glass scratch removal/repair comes up, most people think
somewhere along the lines of the following:

 

“If you can feel the scratch with your fingernail (or your fingernail gets hung up in the scratch), it’s too deep to polish out.”

Glass scratch removal will make the glass distorted and wavy looking.”

“The scratches are mostly gone but now the glass looks hazy, lacks it’s original luster, and when I look up into the light, there are swirls everywhere!”

whole window glass scratch removal

Many think flawless glass scratch removal is impossible! For 99.9% out there, it is!

These statements were both fairly accurate up until a few years ago.  Now, there are many new companies that have acquired some ingenious new tools designed to remove scratches from glass.  However, just as possessing even the finest golf clubs does not necessarily make one a great golfer, neither does a person with the best glass scratch removal equipment possess the skill to flawlessly remove scratches from your glass windows or doors, restoring your view to the outdoors.  Here are five things to look for when seeking a company that claims they can fix scratched glass.

1)  How long have they been working on glass?  There is no substitute for time and experience. Always find the glass repair company with the most experience in the field. It’s one thing to go thru a day or two of training and quite another to have real “in the field” experience.  So ask them how long have they been working on glass scratch removal. There is a new “glass fix” US company that makes all kinds of claims of performing jobs all over the world.  100% lie!  Check their track record.  CALL their references!  This one company actually told me their testimonials are fake but they have them for tricking google and the search engines.  Very unethical company, regardless of how good their marketing is.  There is no substitute for experience.

2)  Have they ever performed this specific type of glass restoration?  There are many different types of glass, both in strength and hardness, tempered and annealed, laminated, etc.  If they seem to be stressing that the glass might break or it may have some distortion, quickly send them on their way and do not let them “experiment on your expensive windows!

3) Ask them if you, the client can pick out an area that you would like to see a demo of their work.  Most glass scratch removal companies will look for a few tricks to make their demo appear better than it really is.  Make sure the area gets sun at about a 60 degree angle or else some overhead lighting by the scratched area.  This will show up any incomplete polishing, a common problem with most glass scratch companies.  Also, find the heaviest scratches to really see if they are worth hiring.  And dismiss them if they tell you it’s impossible to remove scratches that are within an inch of the edge of the frame.  Also a sign of an unqualified scratched glass guy!

4)  Ask to see not only written referrals but also actual pictures of them or their company actually working on specific glass scratch removal projects.  Another trick some companies are using is to post different types of repairs, such as, sliding door glass resurfacing or conference table resurfacing or claiming they can flawlessly restore doors or windows with an amazing view without leaving distortion, swirls or haze, yet they have never performed this even one time!  Sounds outrageous?  We have seen it many times.

5)  Ask them if they can guarantee not only no distortion, but can they guarantee “no haze, no swirls and no distortion” under all lighting conditions and also from all angles.  You never know when you may be looking out your window or from where so the glass scratch removal must be perfect from all possible views.  Sadly many cannot deliver or will again make some excuses such as, “that’s the best that it’s going to look”.  If you hear anything like these words, send them away, quickly!  And please make sure they will guarantee to REPLACE the window if they cause noticeable distortion.  We have seen a company from Orange County, Dana Point, California actually RUIN a window with distortion and REFUSED to replace the $3000.00 piece of glass.  Please call us for the name of the company, although they change their name often.  We have cleaned up a handful of their jobs already.

There are other probing questions you can ask a glass scratch removal company but these are good to start with to determine if you truly have found a glass restoration service that will make your glass look like it did before it was ever scratched.  Expect flawless glass scratch removal because it is definitely attainable.

“When Your View Matters – Call Unscratch the Surface, Inc”

888-986-7272

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Protected: Scratched Glass Resurface 1000 sq. ft. Curtain Wall – Apple Yonkers NY

Monday, July 16th, 2012

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Scratched Glass Restoration – Dawson Cole Fine Art – Carmel, CA

Thursday, April 26th, 2012

April 02, 2012 – Glass restoration project at the Dawson Cole Fine Art Gallery in Carmel.  With a $350,000.00 Richard MacDonald life size sculpture on the inside of the scratched tempered windows, it’s understandable why they wanted the glass to be scratch free, without distortion, swirls or haze!  When the “Glass Guru of Monterey” came to examine these very expensive and large arched tempered windows, they were sure the scratches were too severe to be quickly and effectively polished out.  However, when the Art Gallery called us and described the damage, we had a fairly strong feeling that the glass scratches could quickly and easily be polished out (and for about 20% of what it would have cost to replace!).  Carmel, CA is one of the most beautiful places I have ever been to.

These scratches were completely removed, leaving the glass highly polished without any swirls, haze or distortion, even with overhead halogen lighting and sunlight on the glass most of the day. There are many companies now claiming to be able to resurface and restore glass.  Most of them can improve the glass, removing the scratches but leaving haze and swirls when seen in the correct light.  If there are swirls and haze in the glass, the surface is not smooth and with be more susceptible to further hazing, hard water staining and corrosion.  This is why it’s vital to make sure when glass is abraded, it also needs to be fully restored by high speed polishing with the right polishing formula.  We developed the only system that really works, both quickly and neatly.  We have been incorporating our own vacuum system for months now to keep the dust out of the air and out of peoples lungs.  If your glass restoration company is not equipped with some sort of vacuum or suction device to extract the glass dust from your surroundings, you can be at risk.

We specialize in “extremely high quality” glass restoration and we have the track record to prove it.  We have upcoming projects in New York City, and Kiel, Germany.  Both have had demo’s performed and both decided it was best to bring Unscratch the Surface in to perform the scratched glass restoration flawlessly and quickly.  We are always here to assist other scratched glass companies so please feel free to contact us if you are reading this.  We have procedures in place to assist in large or high end glass repair projects that will assure they are done quickly, neatly, and as close to a flawless polished finish as is humanly possible.

If you find you glass, of any type, tempered or annealed, laminated or bulletproof, dining table or conference table, we deliver the best results, guaranteed.  And chances are very good, that we can do it for less than a local company. Our process is proprietary.  There are no other scratched glass repair companies that possess our technology.  This is why we are the fastest and the best.  Feel free to contact us and inquire as to how we can save your glass.  We’ll save your glass, your time, and your money.  “When Your View Matters – Call Unscratch The Surface!”  888-986-7272

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Nationwide Volume Glass Restoration Projects | Oversell – We’ll Deliver!

Friday, March 30th, 2012

Glass Restoration Assistance – Help on Glass Resurfacing Projects is Here

Expert Assistance and Training on Glass Resurfacing Projects From the Developer of the Process – Now
Available

When you come across volume glass restoration (widespread glass
scratches  on tempered safety or laminated glass), no one has more experience than
Unscratch the Surface, Inc.  Whether you find large glass graffiti removal
project or thousands of square feet of scratched glass on some
commercial building, they have been at it the longest.  And since U.T.S.
has developed the tools for the scratched glass restoration process, they
are able to adapt and adjust as the situation presents itself.  All
glass repair jobs are not always the same.  Some differences may be things like,
glass type, tempered, annealed, or laminated, proximity of scratches to the frame, access, amount or iron in
glass or other additives in glass, accessibility to the scratched
glass
surface, how deep the scratches are, what is the sun
exposure and view through the glass, and so on.  All these factors have a
direct bearing on how to address the scratched glass restoration

Large Glass Restoration Project Houston TX

Houston TX Glass Restoration – McKinney Street

project.  Removing glass graffiti without distortion, swirls, or haze from a  laundromat window may not be
as critical as flawlessly resurfacing 6’x10′ windows overlooking Balboa Island in
Newport Beach, California that also happen to have a sunny exposure most of the
day.  Let’s be honest, if the glass never gets direct sunlight, is surrounded by trees,  or has
no overhead lighting, it does not have to be perfect.  Since we started the glass restoration revolution in 2005 when we
were collaborating with GlassRenu, there have been hundreds of new glass
restoration companies that have joined the scratched glass repair
game.  Most have developed their skills using the tools we designed 5 years ago.                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Their proficiency has almost always been in regard to the most obvious                                                                                                                                                                                                                                                                                                                     and least sensitive when it comes to flawless scratch removal, glass
graffiti
damage.   However,  just as the amateur golfer will not see any significant
improvement in his score even if he has the same equipment as the
pro’s, so goes the skill of the vast majority of glass restoration
technicians out in the field today.  This is supported by something we
have been experiencing more often in the past 6 months.  We have been
receiving calls from other scratched glass repair companies to
either assist them or just subcontract the jobs from them.  The reason
being, that the jobs they had been contacted on were either too large
or required flawless glass resurfacing (no swirls or haze) and they just weren’t able
to accomplish the task at hand in a reasonable and affordable amount of
time.  On one occasion, we went to a hotel project that another company
had already completed but upon inspection from the ground floor, many
areas where scratches were removed from the glass, there was still much
haze and swirls visible from the ground (of this eight story hotel).
They had their best guy attempt to rectify the problem but after 2
days, he was unable to restore the glass to the satisfaction of the
contractor.  That’s when they called Unscratch The Surface.

We are now eager to offer assistance to others in the scratched glass
restoration field.  We have now gladly performed this service for 4
different southern California glass repair companies plus a few in

Reflective glass restoration project Orange County CA

Orange County, CA – Reflective Glass Bldg Restoration

other areas (Chicago, Illinois – San Jose, California and a few for                                                                                                                                                                                                                                                                                                                                                                                                                   “glass resurfacing” in Austin, Texas).  We have also been contacted to do a glass resurfacing job in
Hamburg, Germany – Panama City, Panama and also been contacted by
companies in South Africa and Australia to train and license our
technology.  Seeing how this trend has been developing, we have decided
to offer this assistance to all other glass scratch removal
companies.  Please feel free to contact us for further information.  In
some cases, we have just sub contracted the jobs from other companies,
giving them basically a finders fee for referring the scratched
glass resurfacing project to Unscratch the Surface.  This seems to
be the simplest, least complicated way to do it.

Since we are only involved in glass restoration and glass
resurfacing, this is where we are always focused on improving.  We
don’t do window cleaning, like many other new to the game glass restoration
companies.  Therefore we have the time to really focus our energies to
be the best and fastest at what we do best, scratched glass
repair.  We are constantly working on research and development.  Since almost every glass scratch repair job is different or
unique in it’s own way, experience in the scratched glass industry
really does amount for quite a bit.  This is why it’s so important to
make sure when you find a company that makes claims about their work,
that they also at least have some evidence to support their claims.
This would explain why we have so many new companies copying pictures
from our website and illegally posting them on their own, to appear as
if they too have experience.  Some companies have actually gone as far as to                                                                                                                                                                                                                                                                                                              post pictures with the founder of U.T.S., Rick Evans in the picture, without                                                                                                                                                                                                                                                                                                               realizing he is the owner of the company!    So if a company boasts of having years of
glass restoration experience and yet doesn’t have any or very many
pictures of their company actually working on a scratched glass
project, beware!  We have heard and read many bogus claims from many
new glass restoration companies and some have actually admitted to not
having done a single resurfacing job yet they claim that they can do it
better, faster, and cheaper than us!  If you’re one of those companies
and you’re reading this, don’t take chances, just call us and we will
help you get the damaged glass restored without you having to damage
your reputation or lie to your customer.

Flawless glass restoration

Laguna Beach Glass Restoration – Sunset and Ocean View

We have more experience than any other glass restoration company out
there.  We have the track record to prove it.  We’re always developing
better, faster, and neater ways to remove scratches from all glass
surfaces, not just storefront windows or flat glass.  Don’t miss out on
easy money. Start collaborating with Unscratch the Surface, Inc. on all
those large, high end scratched glass restoration projects.  It’s a
win-win for all involved.

Contact us at 888-986-7272 or info@UnscratchTheSurface.com

Glass Restoration Services available in Austin, TX, Houston, TX, Los Angeles, CA, San Francisco, CA, San Jose, CA, San Diego, CA, Miami, FL

 

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Dining, Conference + Large Glass Tables – We Fix Scratches + Resurface the Glass – Unscratch the Surface, Inc. Flawless Glass Restoration

Tuesday, January 17th, 2012

All Glass Tables will Become Scratched in Time – We have the affordable glass restoration solution in Southern California

If you have an expensive beveled dining room glass table or large conference table, chances are these will have scratches in a short time unless extreme caution is taken.  Even then, it is almost inevitable that scratches will be discovered.  The good news is,  as one of the only effective scratched glass repair companies able to completely resurface your glass table, without any swirls, haze or distortion, we can restore that glass table top to like new condition in less time than anyone.

Here are some scratched glass table tops we have completely and safely restored to perfection.

Coming very soon – Just resurfaced a very badly scratched glass kitchen table top for a very high profile producer in Brentwood, CA.  Pictures to follow.  You won’t believe your eyes!

 

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Glass Restoration – Orange County – CA – Bulgari – South Coast Plaza

Thursday, November 10th, 2011

When Bulgari of South Coast Plaza in Orange County CA needed glass restoration, they found Unscratch the Surface!

What happened was, when the vinyl displays were getting trimmed in the storefront windows and display cases, they needed to be trimmed with a sort of scalloped edge.  Apparently one of the blades acted just like a glass cutter and really gouged the glass pretty deeply…everywhere!  They had another company come look at the glass and of course they wanted to replace the scratched glass!  We traveled down to beautiful Orange County, CA to check out the scratched glass and access the damage.  It was surprisingly scratched worse than we even imagined.  This wasn’t glass graffiti damage, it was just accidental glass scratches from a film trimming blade.  The pictures don’t really do justice to how deep the scratches were in the glass.  They actually were as deep as some scratched glass graffiti repair jobs we’ve done in the past.  Of course, this job, being a very expensive storefront, with bulletproof glass, had to be as close to perfect as possible which meant, no distortion whatsoever, no swirls and no haze.  What made it even trickier was that there were many halogen lights overhead in the ceiling.  If the scratched glass repairs weren’t absolutely perfect, the swirls and haze would light up like …..they were lit up! Overhead lighting really shows up scratches and incompletely polished scratches in glass.  It did take longer than we expected but they did come out as the pictures do attest to.  What was funny was that we felt like we were on display in some sort of scratched glass repair zoo!  There must have been at least 25 people who just stopped right in front of the glass and just watched us grind and polish.  At first, it was a novelty, but after awhile…well, I felt like an animal on display!  Lots of little kids would tap on the glass and get my attention and wave.  That was cute actually but the people that just stopped and stood there and watched..that was interesting to say the least.  Bottom line, the scratched glass was flawless repaired, leaving no distortion, no swirls, no haze, and for a fraction of the price to replace that very expensive bulletproof storefront glass.  If you ever find yourself in need of glass restoration in storefront glass, custom home windows, yachts, classic car glass, or any other glass surface, call the experts in glass restoration, the company that started the glass restoration revolution, Unscratch The Surface, Inc – we’re here to help with your glass repair needs.  When your view matters – Call Unscratch The Surface. 888-986-7272

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(50+) Scratched Window Resurfacing – Custom Home – Agoura Hills, CA

Monday, October 31st, 2011

“Windows and Doors, Meet scotchbrite pad”.  Now, scratch, rinse, repeat….49 more times!”

October 2011 – Glass Resurfacing is when over 75% of a piece of glass has scratches, usually from careless window cleaning or excessive fabricating debris.  Glass scratch removal or glass scratch repair is more of singular or smaller areas of scratched glass repair.  The vast majority of companies that fix scratched glass DO NOT and CANNOT resurface scratched glass.  The latest trend for our company personally is that we have been hired by our counterparts in glass restoration (not really competitors since they cannot effectively resurface scratched glass) to remove the haze and swirls they have left in some glass resurfacing jobs.  This only supports what we have been saying all along, that other glass restoration systems, or at least the ones we designed in the past are not designed for large area glass resurfacing.  We recently completely resurfaced a scratched tempered 3×6 tempered window in 38 minutes, from start to finish.  We are always striving to improve the speed, neatness and quality of our proprietary glass restoration system.

Here’s what we’re working on.  A beautiful home in Agoura Hills, Ca, just north of Los Angeles.  What apparently occurred took place on the interior glass.  The windows have interior wood trim stained and varnished.  What seems to have happened, since no one really knows, was that some stain and varnish seeped under the masking tape onto the glass surface of each window that was stained.  Normally, a simple razor blade could easily remove any stain, and spots on the glass.  Yet someone, apparently took a scotchbrite pad and proceeded to remove the excess stain and varnish from the “edges of the windows” but also much of the central areas of the windows too!  Anyone who has ever attempted scratched glass repair  knows that removing scratches from the edges is difficult at best.  There are about 30 French doors (tempered) but about 20 windows that are completely scratched that are NOT tempered which makes things extremely precarious.  Tempered glass is about 5 times stronger, not harder, than annealed glass which makes it much more resistant to breakage from heat or vibration, which occurs during glass resurfacing.  If all the windows that needed repairs were tempered, this would be an easy resurfacing job.  It’s approximately 500 sq. ft. of glass resurfacing.  So far, we’ve done 7 windows that were not tempered – no breakage!

Glass Resurfacing – What it is and what it isn’t

“Glass resurfacing” is a term that is getting thrown around the internet a lot these days.  Here’s what glass resurfacing is and what it actually means to us.  We use the term “glass resurfacing” when we “completely resurface”  or resurface 75% or more of a glass window or door.  We do not feel that doing a small section, less than 25% of a piece of glass, constitutes glass resurfacing.

Why do we bring this up?  Mainly because very few companies can effectively resurface an entire glass window or door.  Here’s what happens when most scratched glass companies attempt to resurface glass (here’s what you see when you look up into many other scratched glass repairs) .  So far, literally every window we have had to repair on this project was at least 80% resurfacing, plus, almost edge to edge, to about 1/4 and closer to the wood trim.  Impossible?  Not at all.  Time consuming? Yes.  Difficult?  Not really.   But only because we have tools specifically designed both for resurfacing but also for tight glass restoration “right up to the edge” .   Another glass repair company came and looked at the scratched glass and informed our client that ” the scratches could be removed but the windows will look wavy.”   The worst part is that we even hear that from people who claim to be able to perform “no distortion” scratched glass repair!  One more thing I forgot, many of these windows get late afternoon sun and the scratches really looked bad when the sun in on them.  If they are poorly resurfaced, you would still see haze and swirls like the picture linked to above.  So, if you need glass restoration  or resurfacing, make sure to check the “demo” window when the afternoon sun hits it and make sure you “look up into the light” to really examine the quality of the repair to make sure the glass has been thoroughly polished back to flawless clear condition.  Then call us!

Check out the scratched glass pictures.  We’ll put up more as we get them.

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Glass Restoration – At Famous Landmark Hotel – Anaheim, CA

Friday, October 28th, 2011

Scratched glass makes people very unhappy, especially if it’s in beautiful Anaheim, CA. Here are a few pictures illustrating what we were repairing.  The glass had been previously partially repaired but we were called in to complete the  scratched glass repair and resurface scratched window glass.  There was some haze and swirls which can happen in poor lighting conditions or from not being able to view the glass scratch repairs from multiple angles.  Even when we were working on it, many times, the repaired areas looked 100% complete but when viewed from the ground and looking up into the sunlight, some areas of haziness could still be located.   This experience shows that glass restoration is definitely a combination of art and skill.  Different tools are designed for optimum results for different scratched glass scenarios.  We just happen to have a much larger variety of tools for removing scratches in glass.

When Your View Matters – Call Unscratch the Surface!”

888-986-7272  805-295-9020

 

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Car Glass Scratch Removal and Restoration – 2011 Lamborghini – Newport Beach, CA

Tuesday, September 6th, 2011

Professional Scratched Car Glass Repair and Restoration

When a brand new Lamborghini gets a glass scratch in the side window, Newport Beach Lamborghini knows it can be flawlessly repaired without any distortion, haze or swirls.  They call Unscratched The Surface.  While many even in Southern California claim to be able to perform this type of repair, from Santa Barbara to San Diego, we made the 180 mile round trip because we have proven that when it comes to flawless glass restoration, you don’t want to take chances, especially with a $250,000.00 car!  We are the scratched glass experts.  Don’t take chances.  If you need your scratched glass repaired, go with the company that started the glass restoration revolution!  From classic car glass scratches to complete building glass scratch repair and restoration to severe hard water removal, we deliver the only guaranteed results, neatly, quickly, and without distortion, without haze, and without swirls, even in afternoon sun or overhead lighting.

“When Your View Matters – Call the leaders in Glass Restoration – Unscratch the Surface

888-986-7272

www.UnscratchTheSurface.com

 

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Scratched glass repair video – Severe scratches completely removed! Ventura, CA

Tuesday, August 23rd, 2011

Glass restoration video update – Scratched glass graffiti repair – DEEP!

Scratched glass vandals seem to be getting smarter these days.  The latest glass restoration project on 454  Main st. in beautiful, sunny Ventura, CA,  was severely scratched throughout.  It was either from a diamond or a carbide.  Either way, you can see in the video the jagged edges of the glass scratch which is usually from a diamond scratching glass.  Unlike any other glass scratch repair kits out there, we are able to grind the damage out very quickly, which is the only way to minimize any possibility of distorting in the glass.  The longer a person grinds and polishes glass, the more likely they are going to put distortion in the glass.  We have been doing this type of repair longer than anyone in the Los Angeles – Orange County – San Diego – Santa Barbara area!  Don’t take chances.  Stick with the scratched glass experts!  Please share this article and video with others.

Call now – 888-986-7272  “When Your View Matters – Call us!”

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